Shipping policy

Our orders are delivered Monday to Friday between 9am and 5pm. In-stock items typically ship within 5-10 business days of the order being received and confirmed. When your order ships, we will send you a shipping notification email with tracking information.

Depending on your location, we offer different Shipping Fee for orders above or below the following thresholds: 

Delivery Cost Free Shipping over
Hong Kong USD 5.00 USD 100.00
Macau USD 5.00 USD 100.00
Taiwan USD 10.00 USD 100.00
Vietnam USD 25.00 USD 120.00
Malaysia USD 25.00 USD 120.00
Singapore USD 25.00 USD 120.00
Thailand USD 25.00 USD 120.00
South Korea USD 40.00 USD 140.00
Japan USD 40.00 USD 140.00

 

We begin processing your order immediately upon receipt. Unfortunately, we are currently unable to change your shipping address once you have placed your order with us.

At this time, we cannot ship a single order to multiple addresses. If you would like to ship to multiple addresses, please place one order per shipping address.

We include the cost of taxes and duties in your order, so you won’t need to pay any additional fees.

If you refuse a shipment from MITB ASIA, you are responsible for the original shipping charges, any Import Fees that are incurred on the package, and the cost of returning the package to MITB ASIA. This amount will be deducted from your merchandise refund. Please email your shipping and handling questions or comments to info@messageinthebulb-asia.com.